Information Technology Management with a Purpose:

end-users

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November 21, 2013  8:06 AM

When users drive the CIO crazy



Posted by: S R Balasubramanian
business users, business value, CIO challenges, customer demands, end-users, user demands, user involvement

There is no denying the fact that users play a significant role in a CIOs life. Some say it is they that we work for and we should not falter when serving them. They may have their idiosyncrasies and tantrums but they after all are our customers. ‘Customer is the king’ – so the saying goes...

November 7, 2011  6:28 AM

Acknowledging the role of the users and the management



Posted by: S R Balasubramanian
CIO role, coordination with management, end-users, team management

We always like to complain about the lack of support from the management or non-cooperation of the end users. We say we would have gone miles, had they been kind enough to us and had helped us for the cause. The lament is justified to some extent and I agree that we, as...


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