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January 2, 2012  8:15 AM

The enigmatic end user



Posted by: S R Balasubramanian
change management, End user, user resistance

When we develop and introduce systems, we need people to use them -- the end users. We have always been told to win them...

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July 19, 2010  7:56 AM

The CIO and his role in ERP deployments



Posted by: S R Balasubramanian
change management, ERP, leadership

More often than not, we find that a CIO initiates the idea of getting ERP into an organization for managing enterprise data. So the CIO has to go through the initial barrage of questions relating to the need of...

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