May 14, 2012 5:54 AM
Posted by: S R Balasubramanian
legacy practices,
MIS reports,
user demands,
user expectations,
user satisfactionThe one user demand that has never ebbed has been the need for more reports. In every organization that I have been in, this phenomenon has raised its head and claimed attention. Users always demand reports either as a specific need or on a perception that they have not got enough out of the...
May 7, 2012 8:09 AM
Posted by: S R Balasubramanian
CIO and workload,
CIO’s busy schedule,
time management,
too many tasks to completeThis is a familiar scene each day. I walk into my office in the morning with a vague sense of what I want to accomplish. Then I sit down, turn on my computer, and check my email. Time moves on and a few hours later, after fire-fighting and