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	<title>Heard, and overheard</title>
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	<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard</link>
	<description>Views and counterviews from the Indian IT user landscape</description>
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		<item>
		<title>Warning: Plug ahead</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/plug-warning-ahead/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/plug-warning-ahead/#comments</comments>
		<pubDate>Tue, 06 Dec 2011 12:08:27 +0000</pubDate>
		<dc:creator>Anilpatrick</dc:creator>
				<category><![CDATA[business process management]]></category>
		<category><![CDATA[C-level]]></category>
		<category><![CDATA[IT leadership]]></category>
		<category><![CDATA[IT projects]]></category>
		<category><![CDATA[Two-Way Street]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/?p=223</guid>
		<description><![CDATA[Here's the latest instalment of Two-Way Street, which features Arun Gupta, the group CTO of Shoppers Stop and Chandrashekhar B Navalkar, the group chief financial officer of Shoppers Stop and CEO of Crossword Bookstores.]]></description>
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<p>We&#8217;ve just started our new section Two-Way Street on SearchCIO.in which features interviews between CIOs and their business peers in the organization. Here&#8217;s the latest instalment of Two-Way Street, which features Arun Gupta, the group CTO of Shoppers Stop and Chandrashekhar B Navalkar, the group chief financial officer of Shoppers Stop and CEO of Crossword Bookstores. Read on for this interview in which <a href="http://searchcio.techtarget.in/news/2240111725/IT-infrastructure-outsourcing-Group-CTO-CFO-synergy-at-Shoppers-Stop" target="_blank">Gupta and Navalkar discuss how they worked together on Shoppers Stop’s long term IT infrastructure outsourcing deal</a> for its retail organization (which includes Shoppers Stop, HyperCITY and Crossword).</p>

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		<title>Overheard talking about CloudAudit</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-cloudaudit/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-cloudaudit/#comments</comments>
		<pubDate>Wed, 01 Jun 2011 16:03:28 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[cloud standards]]></category>
		<category><![CDATA[SaaS]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-cloudaudit/</guid>
		<description><![CDATA[&#60; Overheard: Winston Bumpus &#8220;One of the things cloud tends do is hide a lot of the complexities by having these virtualized environments. Understanding what’s going on in the infrastructure is important when you’re running production applications and services in the cloud.&#8221; Today&#8217;s WhatIs.com Word of the Day is CloudAudit.]]></description>
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<td><strong><span style="font-size: medium;color: #ed1c24">Overheard:</span></strong> <strong><strong><span style="font-size: medium;color: #ed1c24">Winston Bumpus</span></strong></strong><br />
&#8220;One of the things cloud tends do is hide a lot of the complexities by having these virtualized environments. Understanding what’s going on in the infrastructure is important when you’re <a href="http://searchcloudsecurity.techtarget.com/news/2240035579/Group-to-develop-cloud-computing-audit-specifications"><span style="font-size: x-small;font-family: Trebuchet MS">running production applications and services</span></a> in the cloud.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is <a href="http://searchcloudsecurity.techtarget.com/definition/CloudAudit"><span style="font-size: x-small;font-family: Trebuchet MS">CloudAudit</span></a>.</p>

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		<title>Overheard talking about FCoE</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-fcoe/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-fcoe/#comments</comments>
		<pubDate>Thu, 26 May 2011 16:53:24 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[Fibre Channel]]></category>
		<category><![CDATA[SAN management]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-fcoe/</guid>
		<description><![CDATA[Overheard: Shamus McGillicuddy &#8220;Most data center networking vendors at Interop 2011 conceded that Fibre Channel over Ethernet, Transparent Interconnections of Lots of Links (TRILL), Shortest Path Bridging and some other hot buzzwords are overhyped&#8230;During the session, not a single vendor was willing to stand up and argue that FCoE would take anyone to the promised [...]]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <strong><span style="font-size: medium;color: #ed1c24"><strong>Shamus McGillicuddy</strong></span></strong><br />
&#8220;Most data center networking vendors at Interop 2011 conceded that Fibre Channel over Ethernet, Transparent Interconnections of Lots of Links (TRILL), Shortest Path Bridging and some other <a href="http://searchnetworking.techtarget.com/news/2240035844/Wading-through-the-FCoE-and-data-center-network-fabric-hype">hot buzzwords are overhyped</a>&#8230;During the session, not a single vendor was willing to stand up and argue that FCoE would take anyone to the promised land.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is Fibre Channel over Ethernet (<a href="http://searchstorage.techtarget.com/definition/FCoE-Fibre-Channel-over-Ethernet">FCoE</a>).</p>

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		<title>Overheard talking about the Dodd-Frank Act</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-the-dodd-frank-act/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-the-dodd-frank-act/#comments</comments>
		<pubDate>Wed, 18 May 2011 14:38:02 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[compliance]]></category>
		<category><![CDATA[financial data]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-the-dodd-frank-act/</guid>
		<description><![CDATA[Overheard: Fred Cohen &#8220;[Dodd-Frank compliance] is just a huge undertaking. Y2K is going to be a walk in the park compared to this.&#8221; Today&#8217;s WhatIs.com Word of the Day is Dodd-Frank Act .]]></description>
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<td><strong><span style="font-size: medium;color: #ed1c24">Overheard:</span></strong> <strong><strong><span style="font-size: medium;color: #ed1c24">Fred Cohen</span></strong></strong><br />
&#8220;[Dodd-Frank compliance] is just a <a href="http://searchdatamanagement.techtarget.com/news/2240035386/The-Dodd-Frank-Act-could-mean-a-data-management-mess-for-some">huge undertaking</a>. Y2K is going to be a walk in the park compared to this.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is  <a href="http://searchfinancialsecurity.techtarget.com/definition/Dodd-Frank-Act">Dodd-Frank Act</a> .</p>

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		<title>Overheard talking about LUNs</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-luns/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-luns/#comments</comments>
		<pubDate>Mon, 16 May 2011 15:20:03 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[SAN]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-luns/</guid>
		<description><![CDATA[Overheard: Greg Schulz &#8220;LUNs represent a logical abstraction or, if you prefer, virtualization layer between the physical disk device/volume and the applications.&#8221; Today&#8217;s Word of the Day is logical unit number (LUN).]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <span style="font-size: medium;color: #ed1c24"><strong><strong>Greg Schulz</strong></strong></span><br />
&#8220;LUNs represent a logical abstraction or, if you prefer, <a href="http://searchstorage.techtarget.com/answer/What-is-a-LUN-and-why-do-we-need-one">virtualization layer</a> between the physical disk device/volume and the applications.&#8221;</td>
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<p>Today&#8217;s Word of the Day is logical unit number (<a href="http://searchstorage.techtarget.com/definition/logical-unit-number">LUN</a>).</p>

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		<title>Overheard talking about enterprise collaboration platforms</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-enterprise-collaboration-platforms/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-enterprise-collaboration-platforms/#comments</comments>
		<pubDate>Thu, 12 May 2011 10:41:48 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[collaboration platforms]]></category>
		<category><![CDATA[collaboration software]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-enterprise-collaboration-platforms/</guid>
		<description><![CDATA[Overheard: Linda Tucci &#8220;Now that Facebook has trained people to socialize online and Twitter has turned opinion into global &#8220;activity streams,&#8221; the rush is on to develop enterprise collaboration platforms that add broad social networking capabilities to work processes.&#8221; Today&#8217;s WhatIs.com Word of the Day is collaboration platform.]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <span style="font-size: medium;color: #ed1c24"><strong><strong>Linda  Tucci</strong></strong></span><br />
&#8220;Now that Facebook has trained people to socialize  online and Twitter has turned opinion into global &#8220;activity streams,&#8221; the rush  is on to <a href="http://searchcio.techtarget.com/news/2240024629/With-new-enterprise-collaboration-platforms-social-means-business">develop  enterprise collaboration platforms</a> that add broad social networking  capabilities to work processes.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is <a href="http://searchcontentmanagement.techtarget.com/definition/collaboration-platform">collaboration  platform</a>.</p>

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		<title>Overheard talking about PBX and IP PBX</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pbx-and-ip-pbx/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pbx-and-ip-pbx/#comments</comments>
		<pubDate>Mon, 09 May 2011 15:26:30 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[telephony]]></category>
		<category><![CDATA[unified communication]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pbx-and-ip-pbx/</guid>
		<description><![CDATA[Overheard: Jon Arnold &#8220;The PBX has long been the gold standard for quality and reliability for which businesses have paid a premium. This speaks to the primacy of telephony—and voice—for getting things done in the workplace.&#8221; Today&#8217;s WhatIs.com Word of the Day is private branch exchange (PBX).]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <span style="font-size: medium;color: #ed1c24"><strong><strong>Jon Arnold</strong></strong></span><br />
&#8220;The  PBX has long been the gold standard for quality and reliability for  which businesses have paid a premium. This speaks to the <a href="http://searchunifiedcommunications.techtarget.com/tip/Pulling-the-plug-on-desk-phones-and-PBX-phone-systems">primacy of telephony</a>—and voice—for getting things done in the workplace.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is private branch exchange (<a href="http://searchunifiedcommunications.techtarget.com/definition/private-branch-exchange">PBX</a>).</p>

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		<title>Overheard talking about pretexting</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pretexting/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pretexting/#comments</comments>
		<pubDate>Thu, 05 May 2011 14:32:25 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[social engineering]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-pretexting/</guid>
		<description><![CDATA[Overheard: Marcia Savage &#8220;To complete a fraudulent transaction, such as changing a mailing address on a credit card or confirming a large online banking transaction, a criminal can simply place an order at what RSA calls &#8220;fraudster call centers.&#8221; For $7 to $15 per phone call, these centers will provide professional callers who can impersonate [...]]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <strong><span style="font-size: medium;color: #ed1c24"><strong>Marcia Savage</strong></span></strong><br />
&#8220;To  complete a fraudulent transaction, such as changing a mailing address  on a credit card or confirming a large online banking transaction, a  criminal can simply place an order at what RSA calls <a href="http://searchfinancialsecurity.techtarget.com/news/1380118/Phone-call-fraud-made-easy">&#8220;fraudster call centers.</a>&#8221;  For $7 to $15 per phone call, these centers will provide professional  callers who can impersonate a broad range of people, from a middle-aged  English speaker to an elderly Italian.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is <a href="http://searchcio.techtarget.com/definition/pretexting">pretexting</a>.</p>

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		<title>Overheard talking about Wolfram Alpha</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-wolfram-alpha/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-wolfram-alpha/#comments</comments>
		<pubDate>Mon, 02 May 2011 18:33:35 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[search engines]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-wolfram-alpha/</guid>
		<description><![CDATA[Overheard: John Overbaugh &#8220;I’ll be honest, I heard about [Wolfram Alpha] a while back and wrote it off as just another search engine without ever visiting it. Man, was I wrong. It is no more a search engine than a computer is a calculator.&#8221; Today&#8217;s WhatIs.com Word of the Day is Wolfram Alpha.]]></description>
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<td><strong><span style="font-size: medium;color: #ed1c24">Overheard:</span></strong> <strong><span style="font-size: medium;color: #ed1c24"><strong>John  Overbaugh</strong></span></strong><br />
&#8220;I’ll be honest, I heard about [Wolfram Alpha]  a while back and wrote it off as <a href="../../cisco-voice/intelligent-answers-to-stupid-questions/">just  another search engine</a> without ever visiting it. Man, was I wrong. It is no  more a search engine than a computer is a calculator.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is <a href="http://whatis.techtarget.com/definition/wolfram-alpha.html">Wolfram  Alpha.</a></p>

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		<title>Overheard talking about defect rate per KLOC</title>
		<link>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-defect-rate-per-kloc/</link>
		<comments>http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-defect-rate-per-kloc/#comments</comments>
		<pubDate>Mon, 02 May 2011 14:06:04 +0000</pubDate>
		<dc:creator>Margaret Rouse</dc:creator>
				<category><![CDATA[programming]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/heard-and-overheard/overheard-talking-about-defect-rate-per-kloc/</guid>
		<description><![CDATA[Overheard: John Overbaugh &#8220;In agile and waterfall alike, your code is your heartbeat; you live and die by it. If your code is &#8220;spaghetti code&#8221; (weaving and winding all over the place) and difficult to read, not only will it likely have a higher defect rate per KLOC, but it&#8217;ll also take forever to debug.&#8221; [...]]]></description>
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<td><span style="font-size: medium;color: #ed1c24"><strong>Overheard:</strong></span> <strong><span style="font-size: medium;color: #ed1c24"><strong>John Overbaugh</strong></span></strong><br />
&#8220;In  agile and waterfall alike, your code is your heartbeat; you live and  die by it. If your code is &#8220;spaghetti code&#8221; (weaving and winding all  over the place) and difficult to read, not only will it likely have a <a href="http://searchsoftwarequality.techtarget.com/answer/What-are-some-debugging-shortcuts-to-reduce-frequent-debugging">higher defect rate per KLOC</a>, but it&#8217;ll also take forever to debug.&#8221;</td>
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<p>Today&#8217;s WhatIs.com Word of the Day is <a href="http://whatis.techtarget.com/definition/0,,sid9_gci214463,00.html">KLOC</a>.</p>

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