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	<title>Comments on: The biggest ain’t always the best when choosing an Oracle vendor</title>
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	<link>http://itknowledgeexchange.techtarget.com/eye-on-oracle/the-biggest-ain%e2%80%99t-always-the-best-when-choosing-an-oracle-vendor/</link>
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		<title>By: DeucesWild</title>
		<link>http://itknowledgeexchange.techtarget.com/eye-on-oracle/the-biggest-ain%e2%80%99t-always-the-best-when-choosing-an-oracle-vendor/#comment-1390</link>
		<dc:creator>DeucesWild</dc:creator>
		<pubDate>Wed, 10 Jun 2009 20:27:35 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/eye-on-oracle/?p=699#comment-1390</guid>
		<description><![CDATA[I&#039;d be interested in learning more about the methodology and controls available in Vendor Rate.  Aside from the ratings of my Firm being the only such rating I have seen in 10 years (alarmingly low, especially when our historical customer satisfaction scores are so high, Oracle/Siebel are stunned by them.), I have also had a rather disturbing experience with Mr. Schaefer implying that if my Firm did not participate in one of his surveys, that there could be negative rating ramifications.  Sounded a little bit too much like a threat for my taste. 

The whole situation is exacerbated greatly by your blogger, someone who is a journalist and whose bio shows no experience in Technology. Simply regurigitating Vendor Rates &#039;data&#039; without exploring the accuracy of the data, the method used to compile the data, whether or not a 3rd party was responsible for collecting the data, and what the business motivation is for Vendor Rate. Interestingly, just a tiny bit of research shows that the smaller Vendors are the target market for Vendor Rates software.

Seems like a less than honest journalistic effort. Given the state of the journalism industry, I guess I shouldn&#039;t be too suprised by the use of shoddy research data and authoring of articles just to &#039;get it done&#039;, rather than take the time to ask some of the most basic questions about research tools, tactics and techniques used.

My opinion of Tech Target just took a bigger hit than my Firms numbers in this so-called survey.]]></description>
		<content:encoded><![CDATA[<p>I&#8217;d be interested in learning more about the methodology and controls available in Vendor Rate.  Aside from the ratings of my Firm being the only such rating I have seen in 10 years (alarmingly low, especially when our historical customer satisfaction scores are so high, Oracle/Siebel are stunned by them.), I have also had a rather disturbing experience with Mr. Schaefer implying that if my Firm did not participate in one of his surveys, that there could be negative rating ramifications.  Sounded a little bit too much like a threat for my taste. </p>
<p>The whole situation is exacerbated greatly by your blogger, someone who is a journalist and whose bio shows no experience in Technology. Simply regurigitating Vendor Rates &#8216;data&#8217; without exploring the accuracy of the data, the method used to compile the data, whether or not a 3rd party was responsible for collecting the data, and what the business motivation is for Vendor Rate. Interestingly, just a tiny bit of research shows that the smaller Vendors are the target market for Vendor Rates software.</p>
<p>Seems like a less than honest journalistic effort. Given the state of the journalism industry, I guess I shouldn&#8217;t be too suprised by the use of shoddy research data and authoring of articles just to &#8216;get it done&#8217;, rather than take the time to ask some of the most basic questions about research tools, tactics and techniques used.</p>
<p>My opinion of Tech Target just took a bigger hit than my Firms numbers in this so-called survey.</p>
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