Eye on Oracle:

My Oracle Support

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July 21, 2012  10:33 AM

Oracle Support to retire Flash version in August



Posted by: Mark Fontecchio
My Oracle Support

Oracle will retire the My Oracle Support Flash interface on Aug. 10. The company made the announcement to Support customers on Friday afternoon in a note from Dennis Reno, VP, Customer Portal Experience. Oracle has been

November 17, 2010  4:04 PM

Big upcoming support switch for Sun customers



Posted by: Mark Fontecchio
My Oracle Support, Oracle Sun

Sun Microsystems support customers are on a verge of a big switch to My Oracle Support next month. The support migration will take place Dec. 10-12, and will include retiring Sun support Web tools such as SunSolve, Member Support Center...


February 10, 2010  5:56 PM

Oracle needs to better support My Oracle Support



Posted by: Shayna Garlick
My Oracle Support, Oracle support


November 11, 2009  10:53 PM

Oracle takes the My out of My Oracle Support



Posted by: Shayna Garlick
My Oracle Support, Oracle support

The topic of support has often been a sore subject for Oracle customers. In the past couple of years we've seen Oracle support services get mixed reviews and consultants recommend


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