InfoWorld blogger Sean McCown recently had his say in the Oracle vs. Microsoft SQL Server debate — and some Oracle users aren’t too happy about it.
In “The real difference between SQL Server and Oracle,” McCown writes that what most sets Microsoft apart from Oracle is the community that Microsoft has built, and the ease at which the members of this community can get the information they need.
“If you take any 10 DBAs from each side and ask them to look up a solution to a probem on their platform, the SQL guys will find the answer much faster than the Oracle guys will. And that’s just a fact. If you’re looking on specifics on how Oracle works internally, it’s almost impossible to ferret out the info, but with SQL, there are so many open resources it’s just a matter of a few minutes to [find] an answer.”
Oracle, on the other hand, is doing business the old way, and “is still living in the old days where everything is a good ole boys club,” he says. This makes it difficult for Oracle users to get sufficient direction and training.
McCowan received mixed feedback, but many Oracle users disagreed with him and defended the Oracle community. Here’s some of McCowan’s response:
“I never said there were NO forums or documentation. I said that it’s really difficult to find anything when you need it…. So the question stands: How does the Oracle community go about advertising its resources?”
From your own experiences, what do you think? How could Oracle make its resources more accessible for its customers? Or, do you think Oracle actually wins out over Microsoft? (In McCown’s words, “you’re just crazy”?)