Enterprise Linux Log

Mar 22 2007   7:04AM GMT

Red Hat’s new one-page SLA in pictures

ITKE ITKE Profile: ITKE

Are you curious what a service level agreement looks like after its been through the Red Hat Enterprise Linux 5 SLA wringer?

Linux service agreements

“If it’s in the bits, we support the bits,” said Red Hat’s v.p. of engineering Paul Cormier. “No more legalese.”

1  Comment on this Post

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • ITKE
    I'd like to see this support agreement become the industry standard.
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: