Enterprise IT Consultant Views on Technologies and Trends:

SLA

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February 23, 2012  10:53 PM

Understanding “Managed Services” from multiple perspectives



Posted by: Sasirekha R
Commoditization, ITIL, Managed Services, Services, SLA

Understanding "Managed Services" from multiple perspectives More and more organizations are realizing that while "IT" forms the backbone, they should focus on their strong area - namely the business and leave IT in the hands of the IT service providers. This approach of "IT...

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