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    Lauren Horwitz2,435 pointsBadges:
  • Salesforce Lightning platform plans, availability revealed

    The Salesforce Lightning platform rollout spells big changes to the way users interact with their CRM systems -- and it may encroach on Salesforce's partner ecosystem.

    Lauren Horwitz2,435 pointsBadges:
  • Salesforce Wave Analytics (Analytics Cloud)

    Salesforce Wave Analytics, also called Analytics Cloud, is a business intelligence (BI) application that is optimized for mobile access and data visualization.

    Margaret Rouse12,850 pointsBadges:
  • Salesforce Sales Cloud

    Salesforce Sales Cloud is a customer relationship management (CRM) platform for sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.

    Margaret Rouse12,850 pointsBadges:
  • Salesforce Service Cloud

    Salesforce Service Cloud is a customer relationship management (CRM) platform for service industries that draws on the company's CRM software for sales professionals.

    Margaret Rouse12,850 pointsBadges:
  • Salesforce Marketing Cloud

    Salesforce Marketing Cloud is a customer relationship management (CRM) platform for marketers that integrates email, social media and advertising communications and collaboration.

    Margaret Rouse12,850 pointsBadges:
  • How an SAP and Salesforce integration improved customer experience

    An SAP and Salesforce integration created consistent price quotes for customers, which eliminated the used-car salesman mentality at one company.

    Lauren Horwitz2,435 pointsBadges:
  • Salesforce Sales Cloud centers on CRM data quality

    Garbage in, garbage out is the oft-used mantra, and it should be the watchword for CRM systems. CRM data quality can make the difference between system adoption or abandonment.

    Lauren Horwitz2,435 pointsBadges:
  • Do you think Sales Wave Analytics could improve CRM at your company?

    Lauren Horwitz2,435 pointsBadges:
  • Salesforce rolls out Sales Cloud1 and Service Cloud1

    Salesforce.com today launched Sales Cloud1 and Service Cloud1, the mobile sales and customer service pillars of its CRM platform.

    Lauren Horwitz2,435 pointsBadges:

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