• Salesforce in-app mobile customer service hits beta

    Salesforce has released Salesforce 1 Service Cloud SOS in beta, a mobile customer service application with live chat.

    Lauren Horwitz510 pointsBadges:
  • Salesforce.com’s cloud-based database enters the proving grounds

    Salesforce.com has a solid reputation when it comes to CRM, but the company will have to prove itself again if it wants its new cloud-based database to be a success, according to experts.

    Brunola3,155 pointsBadges:
  • ISC eases data integration troubles with FinancialForce Accounting

    Discover how ISC solved communication challenges between Salesforce and Sage MAS by switching to FinancialForce Accounting.

    Emma Snider680 pointsBadges:
  • Salesforce makes customization an option

    Multiforce is the newest Salesforce product to target businesses who want to customize hosted software for their unique, vertical needs.

    SearchCIO3,530 pointsBadges:
  • News briefs: CenturyLink’s cloud acquisition; Salesforce, HP partner

    This week, CenturyLink makes another cloud acquisition with Tier 3, while Salesforce.com and HP announce a partnership to market 'Superpods.'

    Katherine Finnell100 pointsBadges:
  • How Salesforce lead generation deepens customer relationships

    Social media and analytics have changed customer expectations for deeper relationships with vendors. Salesforce lead generation is up to the task.

    DenisP170 pointsBadges:
  • Salesforce, Microsoft announce major marketing software deals

    Salesforce.com has partnered with 20 vendors to fill out its Marketing Cloud platform, and Microsoft acquired automated marketing vendor MarketingPilot.

    Albert McKeon105 pointsBadges:
  • Salesforce jumps into collaboration technology software market with Chatter

    Salesforce.com is building the "Facebook for the enterprise," a collaboration tool that sits within its application and integrates people, content and applications.

    Barney Beal3,760 pointsBadges:
  • SaaS BI suite helps group overcome Salesforce’s reporting limitations

    When Salesforce.com’s native BI reporting capabilities proved insufficient, Genband looked to another SaaS application to pick up the slack.

    SearchCIOMidmarket8,010 pointsBadges:
  • What do expect from Salesforce’s acquisition of ExactTarget?

    With Salesforce's $2.5 billion acquisition of cloud-based marketing software company ExactTarget virtually a done deal, the big question now becomes whether the two cloud computing mainstays are a good fit for each other. What do you expect from the acquisition?

    Michael Tidmarsh25,445 pointsBadges:

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