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    rgates275 pointsBadges:
  • Would your organization opt for a consumerization-based ITSM product?

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    BMC's MyIT app aims to bridge the gap between traditional ITSM tools and today's empowered, mobile end users.

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    ComputerWeekly2,450 pointsBadges:
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    ITKE364,180 pointsBadges:
  • ITSM (IT Service Management)

    IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers... (Continued)

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  • What ITSM challenges are you facing?

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  • Podcast Series: ITSM and ITIL basics

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    ITKE364,180 pointsBadges:
  • Configuration management, IT asset management need to be integrated

    To align configuration management and asset management processes, ITSM expert Derek Lonsdale says start with the data and use an integrated tool set.

    ctorode890 pointsBadges:

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