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    CSaran2,120 pointsBadges:
  • It’s ITIL and DevOps, not ITIL or DevOps

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  • How IT gap analysis can be the first step to ITIL success

    Performing an IT gap analysis can help your IT shop pinpoint gaps in its service delivery as a starting point in using the ITIL framework. Learn the eight questions to ask.

    ITKE413,470 pointsBadges:
  • CW@50: From ICL to ITIL

    Standardisation helps industries to grow. Here in the UK, a number of highly influential standards emerged that have become building blocks for the modern computer industry

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  • How do you think the DevOps movement will fit in with ITIL?

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  • What aspects of ITIL and DevOps cannot coexist, in your opinion?

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  • Getting started with ITIL service management

    Promised cost savings, alignment with business, and operational efficiency are encouraging more organizations to take up ITIL service management.

    SteveBige017,270 pointsBadges:
  • ITIL chief architect: How to build an IT Service Management strategy

    Choosing the right IT services to deliver is the foundation of a winning IT Service Management strategy. ITIL chief architect Sharon Taylor explains.

    Christina Torode955 pointsBadges:
  • CERN uses ITIL to rethink facilities management

    CERN, the particle physics laboratory, is using IT service management to support operations outside the IT function

    CSaran2,120 pointsBadges:
  • ITIL to take the pain out of change management

    Change is a constant in IT, and a bugbear to boot. Learn how ITIL – the Information Technology Infrastructure Library – can take the pain out of change in IT.

    ITKE413,470 pointsBadges:

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