• CRM software suite product directory

    This product directory contains basic information about CRM vendors and products in the CRM software market. Use these resources to evaluate CRM and find the best CRM software for your business needs.

    ITKE344,995 pointsBadges:
  • How important is CRM software pricing?

    SaaS has simplified the way vendors price their software. How much do buyers care, and could it lead to a price war in the market?

    Barney Beal5,165 pointsBadges:
  • More disruption predicted for CRM software market

    Columnist Denis Pombriant examines this year’s CRM highlights and says tools focused on engagement, collaboration and gamification will disrupt and redefine the market going forward.

    DenisP440 pointsBadges:
  • Sage CRM software is the only game as company sells two businesses

    By selling ACT and SalesLogix, Sage Software stops pretending what it wasn't and can now focus on CRM, according to analyst Denis Pombriant.

    DenisP440 pointsBadges:
  • Learning about privacy from your CRM vendor

    As privacy regulation continues to weigh on organizations, their CRM software vendors need to develop more privacy controls, says one analyst. Some vendors are appointing chief privacy officers of their own.

    Barney Beal5,165 pointsBadges:
  • Forrester reviews a wave of CRM software products

    Forrester makes heads and tails of CRM software in a market that’s seeing extensive vendor consolidation and more cloud deployments.

    Albert McKeon335 pointsBadges:
  • Will open source CRM software mean cost savings?

    Read Jim Berkowitz's advice for SMBs debating open source CRM software in this expert tip.

    searchCRM1,390 pointsBadges:
  • Selecting self-service CRM software means looking in many places

    Self-service software encompasses a wide range of technologies. Finding the right system to serve your needs -- and your customers' -- demands careful consideration.

    SueHildreth430 pointsBadges:
  • CRM software demonstration screencasts

    Get a sneak peek at 10 CRM software user interfaces with these software demos. We recorded real-life samples of user interfaces to show how these systems perform basic tasks.

    Barney Beal5,165 pointsBadges:
  • Potential pitfalls of small business CRM software

    When a small business decides it needs CRM software, what are the potential pitfalls?

    LRosencrance170 pointsBadges:

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