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  • Gartner analyst: CRM implementation is never done

    At the CRM Association Conference in Atlanta, the SearchCRM.com team had a chance to catch up with Gareth Herschel, research director at Gartner Inc. In May, SearchCRM.com is focusing on the challenges involved with deploying CRM, so we asked Gareth for his take on ensuring CRM success...

    ITKE352,565 pointsBadges:
  • Are reports of CRM failure greatly exaggerated?

    Analyst scare tactics may be behind inflated reports of CRM implementation failure rates, according to some industry insiders attending DCI's CRM show this week.

    Jon Panker1,090 pointsBadges:
  • Four steps for an effective mobile CRM implementation

    Implementing mobile CRM applications on mobile devices doesn't have to be challenging. Follow these four steps from a CRM implementation expert and discover how to overcome integration challenges.

    ITKE352,565 pointsBadges:
  • CRM implementation: Top five headlines

    CRM implementation is the result of months, or sometimes years, of decision making. Software as a Service (SaaS), on-demand and open source options have broadened CRM software options, and a maturing market makes for smoother implementations. We've collected the most popular news stories related to...

    ccignoli290 pointsBadges:
  • Put your faith in CRM’s data stewards

    At the Smart CRM West conference, analysts preached the importance of planning for a CRM implementation and installing a few key people to serve as data stewards.

    Barney Beal5,165 pointsBadges:
  • How to learn more about the IT side of CRM

    CRM initiatives cross functional boundaries and implementing an effective automated solution can be difficult. Find out more here.

    ITKE352,565 pointsBadges:
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