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  • Integrating cloud ERP and CRM applications? Show how it can pay

    Getting such apps to work together is challenging, but doing so can streamline data and improve customer experience management, analysts say.

    ITKE346,195 pointsBadges:
  • A sneak peek for CRM applications and more

    CRM professionals can look forward to new applications hitting the market and redefining the very meaning of the word 'customer,' says Alan Earls.

    AEarls1,735 pointsBadges:
  • Another vendor elbows into the hosted CRM arena

    ACCPAC is joining the fray, serving up a hosted version of its CRM application that it says cuts costs and adds simplicity.

    Barney Beal5,165 pointsBadges:
  • Searching for RapidSuccess in CRM data conversion

    One of the hottest trends in the customer relationship management market today is the growing interest in hosted CRM applications. A Bedford, N.H. company has tossed its hat into that ring, betting that its unique set of offerings will lead to victory.

    Eric Parizo2,595 pointsBadges:
  • Salesforce.com cloud CRM apps demanding IT skills for customization

    Salesforce.com users are adopting traditional IT practices of software development and project management to tailor this cloud CRM software to meet their business requirements.

    ITKE346,195 pointsBadges:
  • CRM application integration using Web services

    More and more organizations are turning to Web services to help ease application integration pains. In fact, when it comes to integrating new and legacy CRM applications, Web services can be a cost-effective and valuable solution.

    ITKE346,195 pointsBadges:
  • Four steps for an effective mobile CRM implementation

    Implementing mobile CRM applications on mobile devices doesn't have to be challenging. Follow these four steps from a CRM implementation expert and discover how to overcome integration challenges.

    ITKE346,195 pointsBadges:
  • CRM application upgrade decision checklist based on business needs

    Learn how a decision checklist can help you decide if a CRM upgrade meets your business needs.

    WBand1200 pointsBadges:
  • Ten questions to consider before buying CRM applications

    CRM is a big investment. Consider these strategic and technical questions before you take the plunge.

    ITKE346,195 pointsBadges:
  • CRM development: Building apps on top of systems

    Building on top of CRM applications can speed time to market and establish standardization, Denis Pombriant explains.

    DenisP440 pointsBadges:
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