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The results of an exclusive SearchSAP.com survey show that SAP has improved its communications skills, but some users are still straining to hear the SAP message.
For Andres Carvallo, overhauling IT is as much about improving communication as it is about revamping technology. Three years ago, when Carvallo stepped in as CIO of Austin, Texas-based Austin Energy, he started a four-year, $50-million IT project. One part of his sweeping reform was to improve...
UCaaS providers must adjust their cloud-based communications selling strategies to match their customer's basic business needs.