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  • call detail record (CDR)

    A call detail record (CDR) in voice over IP (VoIP) is a file containing information about recent system usage such as the identities of sources (points of origin), the identities of destinations (endpoints), the duration of each call, the amount billed for each call, the total usage time in the...

    ITKE346,030 pointsBadges:
  • Telecom VoIP CDR analytics improve service quality assurance, cut MTTR

    An advanced analytics engine for VoIP call detail records (CDRs) enabled Momentum Telecom to improve service quality assurance, slash troubleshooting time and pursue new business opportunities.

    Jessica Scarpati1,985 pointsBadges:
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