• UC blogs: Twilio adds WebRTC video

    In this week's blogs, analysts discuss Twilio's move into WebRTC video and Avaya increasing workforce optimization support for SMBs.

    Katherine Finnell700 pointsBadges:
  • Avaya SDN architecture includes new Ethernet switch line

    Avaya SDN architecture includes a SDN-enabled Ethernet switch line, the ERS 5900 series. The switches will help extend SDN to the edge of the network.

    Gina Narcisi2,635 pointsBadges:
  • Avaya overhauls contact center suite, includes Nortel functionality

    With a new midmarket contact center suite, an upgrade to its analytics and its entrance into WFO, Avaya is following through on its Nortel promises.

    Barney Beal5,165 pointsBadges:
  • Avaya video updates focus on mobility, consistency across portfolio

    The latest Avaya video updates include new hardware, focus on mobility and product consistency for users.

    Gina Narcisi2,635 pointsBadges:
  • Avaya redefines SDN architecture in new offering

    Avaya says its SDN architecture leverages OpenDaylight, OpenStack and OpenFlow to deliver programmable network services faster than competing technologies.

    AntoneGonsalves810 pointsBadges:
  • Avaya 9650 SIP, to a 3rd party SIP server

    I have set my 9650 handset to SIP 2.6.13, and am trying to connect to Kamailio SIP Proxy and am Asterisk SIP server, I can log in, then I just get Acquiring service and it stays there, at the server end it says I am registered.

    kbevers5 pointsBadges:
  • HP and Avaya partner for cloud-based UC services, CCaaS

    HP and Avaya have announced a partnership for the delivery of cloud-based UC services, including contact center as a service offerings.

    Gina Narcisi2,635 pointsBadges:
  • OpenDaylight Project expands with Avaya, 6WIND and H3C Technologies

    The OpenDaylight Project welcomed Avaya, 6WIND and H3C Technologies into their membership ranks with hopes of expanding SDN, NFV code adoption.

    MMcNickle600 pointsBadges:
  • How do you define flow out calls?

    Call center expert Lori Bocklund answers a reader who's using Avaya reports and is wondering about flow out calls, and whether they are the sum of abandoned and blocked calls.

    ITKE357,100 pointsBadges:
  • Avaya caves to virtualization for IP phone systems

    Some virtualization pros laud Avaya's embrace of virtualization support in its unified communications server. But skeptics say the Xen-based platform is a nonstarter without VMware support.

    Alex Barrett3,580 pointsBadges:

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