• Avaya software help contact centers reach customers

    Avaya plans to release in the fourth quarter app dev tools that can help contact centers provide better customer service on the web and on mobile devices.

    ITKE409,165 pointsBadges:
  • Avaya VSP NOS targets network disaggregation

    This week, bloggers explore Avaya VSP updates, the federal Software Assurance Marketplace and packet loss with TCP.

    eearls770 pointsBadges:
  • What are your views on the Avaya VSP updates?

    eearls770 pointsBadges:
  • How do you view the relationship between Avaya and Zang?

    Katherine Finnell1,425 pointsBadges:
  • Examining the Avaya and Zang CPaaS relationship

    Analysts dissect Avaya's relationship with its new CPaaS spin-off, the two trends pushing public cloud adoption and how to prepare for an SD-WAN implementation.

    Katherine Finnell1,425 pointsBadges:
  • Avaya SDN architecture includes new Ethernet switch line

    Avaya SDN architecture includes a SDN-enabled Ethernet switch line, the ERS 5900 series. The switches will help extend SDN to the edge of the network.

    Gina Narcisi2,720 pointsBadges:
  • Avaya redefines SDN architecture in new offering

    Avaya says its SDN architecture leverages OpenDaylight, OpenStack and OpenFlow to deliver programmable network services faster than competing technologies.

    AntoneGonsalves2,440 pointsBadges:
  • Avaya offers bridge for on-prem contact center technologies

    Avaya announced its bridge service for middle-market customers who want to transition from on-premises hardware contact center technologies to cloud-based software.

    ITKE409,165 pointsBadges:
  • Avaya launches Zang for communication applications

    Avaya announced it had created Zang, a cloud-based company for developers building customized communication applications at the Enterprise Connect conference.

    ITKE409,165 pointsBadges:
  • HP and Avaya partner for cloud-based UC services, CCaaS

    HP and Avaya have announced a partnership for the delivery of cloud-based UC services, including contact center as a service offerings.

    Gina Narcisi2,720 pointsBadges:

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