• SAP cloud enables one-call resolution for Bona customers

    Integrating Avaya telecom system with ERP made customer call history more accessible to contact center reps.

    DEssex830 pointsBadges:
  • Avaya video updates focus on mobility, consistency across portfolio

    The latest Avaya video updates include new hardware, focus on mobility and product consistency for users.

    Gina Narcisi2,720 pointsBadges:
  • Avaya provides networking education to Leeds Metropolitan University

    Avaya today announced a deal with Leeds Metropolitan University, which has seen the firm build out a network for the 28,000 staff and students across the organisation’s campuses.

    ITKE371,580 pointsBadges:
  • Avaya redefines SDN architecture in new offering

    Avaya says its SDN architecture leverages OpenDaylight, OpenStack and OpenFlow to deliver programmable network services faster than competing technologies.

    AntoneGonsalves1,375 pointsBadges:
  • Avaya SDN architecture includes new Ethernet switch line

    Avaya SDN architecture includes a SDN-enabled Ethernet switch line, the ERS 5900 series. The switches will help extend SDN to the edge of the network.

    Gina Narcisi2,720 pointsBadges:
  • Avaya acquisition of UC integrator Esna Technologies could threaten Cisco partnership

    Avaya has acquired Esna Technologies for its integration capabilities. The deal may force Cisco to find a different way to integrate its UC services with business apps.

    Gina Narcisi2,720 pointsBadges:
  • City University London moves towards SDN with Avaya Fabric Connect

    Avaya Fabric Connect helps City University London move towards software-defined infrastructure and streamlines its network deployment

    ascroxton1,555 pointsBadges:
  • UC blogs: Twilio adds WebRTC video

    In this week's blogs, analysts discuss Twilio's move into WebRTC video and Avaya increasing workforce optimization support for SMBs.

    Katherine Finnell1,020 pointsBadges:
  • Avaya overhauls contact center suite, includes Nortel functionality

    With a new midmarket contact center suite, an upgrade to its analytics and its entrance into WFO, Avaya is following through on its Nortel promises.

    Barney Beal5,165 pointsBadges:
  • Avaya 9650 SIP, to a 3rd party SIP server

    I have set my 9650 handset to SIP 2.6.13, and am trying to connect to Kamailio SIP Proxy and am Asterisk SIP server, I can log in, then I just get Acquiring service and it stays there, at the server end it says I am registered.

    kbevers5 pointsBadges:

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