• IBM-Box deal to yield new apps, content analytics

    With new agreement, Box's EFSS technology will be part of IBM's products, and Box will benefit from IBM's analytics and enterprise acumen.

    ITKE366,220 pointsBadges:
  • UC briefs: 8×8 unveils new contact center analytics

    In UC news this week, 8x8 announces new contact center analytics capabilities, while IDC reveals the top UC and collaboration vendors.

    Katherine Finnell955 pointsBadges:
  • Plexxi aims low-latency switch at emerging workloads

    Plexxi launched a low-latency switch that's suitable for high-frequency financial trading. The Switch 2 Series is also aimed at analytics applications and cloud data centers.

    AntoneGonsalves1,220 pointsBadges:
  • Measure contact center analytics across channels, have happy customers

    By using customer experience management applications to measure how contact center agents interact with customers, companies can assess how well each channel is doing.

    ITKE366,220 pointsBadges:
  • BMC Software uses behavioural analytics to prevent false alarms — and more news briefs

    Short takes from this week's news

    ITKE366,220 pointsBadges:
  • User behavior analytics: Conquering the human vulnerability factor

    How do they know it’s really you? New behavioral technologies use data science to monitor user activity within the network.

    ITKE366,220 pointsBadges:
  • Microsoft Convergence focuses on analytics, cloud

    Microsoft Convergence attendees explored the new cloud-based Power BI analytics tool at the conference.

    Timehrens285 pointsBadges:
  • Analytics holds key to business value of IoT technology

    With all the hype about the Internet of Things, many businesses are wondering how they can get value out of IoT investments. One critical component is effective data analytics.

    Ed Burns1,545 pointsBadges:
  • What will IoT technology mean to analytics?

    Analysts like to imagine how Internet of Things data could deepen their statistical models, but most companies aren't ready for it.

    Ed Burns1,545 pointsBadges:
  • SMAC stack offers more strategic data role for IT teams

    Jill Dyché discusses how social, mobile, analytics and cloud technologies can help IT managers focus less on operations and more on strategic uses of data.

    ITKE366,220 pointsBadges:

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