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Tips:

  • Good-To-Know
    • Search for discussions before you post.

      Use the Search bar to see if someone else has already started a conversation on your topic – you may just be able to join in there.

      Create a compelling title

      Your discussion title (a question or statement) should preview the topic for other users, and be appealing enough that they will want to participate. Don’t be afraid to be provocative, within reason.

      Provide a detailed description if needed.

      Some discussions will be self-explanatory, but others will require a little more context. Add details in the description field to help other users understand your topic.

       

  • How to start a discussion
    • Create a title for your discussion (up to 70 characters) that will grab the attention of the community and help them understand the topic. If you think more information is needed, you can also add a description (up to 350 characters).

      Add relevant tags/topics so that it will be easy for your peers to find. (e.g. Security, Programming, etc.) – these should automatically populate as you type.

      Once you submit your discussion it will be published and available for all to view and reply to. You will automatically be notified via email about any replies to the discussion.

  • Should I ask a question or start a discussion?
    • Ask a question if you have a specific technology issue that can be answered by the community. This will usually include references to particular software or hardware.

      Start a discussion if you want to see what community members think about a particular topic or industry development. Discussions usually don’t have just one correct answer.

  • How to use the text editor
    • The text editor adds the appropriate formatting based on the option you select. For example, clicking the “B” will insert an opening [B] tag. You can then type in your word or phrase and click the “B” again to insert a closing [/B] tag. The text between these tags will be bolded.

      Important note: When adding code please make sure to use the “code” button in the editor. Click the button before you write the code and after once you are complete. This will keep the code in the current format and avoid any other formatting issues. Also, if you’re using black-slashes (\) make sure to ‘escape’ them by using (‘\\’) so that they aren’t seen as an ‘escape character.

      • b = bold
      • i = italics
      • link = hyperlink (when you click this, a popup displays; type your URL there)
      • img = image (when you click this, a popup displays; type the URL of the image there)
      • ul = unordered list
      • ol = ordered list
      • li = list item
      • code = code, which will display exactly as you type it in, e.g. with indents
  • What is a tag?
    • Tags are relevant keywords or terms associated with questions or discussions submitted on the site (also blog posts). Tags are used to best categorize site content and to help other community members find content in their field of interest.

      To add tags to your question, begin typing a keyword in the tags section. The most popular tags matching your topic will appear (note that these are typically related to specific technologies and concepts — so if you are submitting a question about Microsoft Outlook contacts, your tag would be “Microsoft Outlook,” not “contacts”). You can also add your own tag if the topic in question does not appear. Make sure to separate each tag with a comma.

      To browse existing tags, click on “Tags” in the top navigation bar. On the resulting page, you’ll find the most popular tags, categorized by parent topic. Click on each tag to find a list of the most recent questions submitted using that tag.

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