Discussion: Run IT as a business or just a business enabler?

Emily McLaughlin Emily McLaughlin, Associate Site Editor Profile: Emily McLaughlin
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IT business
IT Business Alignment
Should enterprise CIOs run IT as a business or simply as a business enabler? Tweet jam participants discuss how to deliver value and generate profit.

2 Comments on this article

 
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  • halhinai
    IT is playing a major role in any business and hence provide a totaly new way of doing busiess
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  • AnonymousUser
    To run IT as a business, IT organizations should survey their business and end-users for their requirements to develop their IT services strategy and to establish and maintain their IT service portfolio and catalog. The service portfolio and catalog need to be reviewed regularly to ensure that the services offered remain relevant to the business. If possible, set up a formal Service Level Agreement. IT organizations can learn a lot from their Business counterparts, for example how they develop and package their service offerings to their end customers.
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Expert Discussion

 

Should IT organizations focus on running IT as a business?

Emily McLaughlin Emily McLaughlin, Associate Site Editor Profile: Emily McLaughlin
  • Sherif22879
    I think IT can be considered as a business enable only
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  • dis6154
    As a business whose mission is enabling with cost awareness to enable and focus on the efficiency in enabling projects
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