Discussion: Can crowdsourcing boost customer experience?

Sue Hildreth Profile: SueHildreth
Tags:
Crowdsourcing
Customer experience management
Crowdsourcing ideas and product innovation have become more than just novel experiments in several industries.

2 Comments on this article

 
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  • gretchenc81
    If you don't date your article, it's immediately irrelevant on the internet.
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  • Ben Rubenstein
    The date of the article is at the bottom, under the discussion question box. This was published in March 2014. 
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Expert Discussion

 

Does your company use collaboration for product innovation? Tell us about it.

Sue Hildreth Profile: SueHildreth
  • KristinaEcho
    At Echo it - that is exactly what we believe in. We have designed and patented an ultimate crowdsourcing (co-creation) platform, in a form of Social Media, where ALL consumers and companies are welcome - to easily communicate ideas and thoughts for improvement. Open Innovation is easier than ever, and it's time to give it a proper platform.
    Our website is currently being built and it will release soon. We are excited to see what will people echo about and how companies will respond!
    This is a great article, and we will share it with our fans. Cheers!
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