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When making 2015 travel plans, refer to this list of channel events -- including conferences hosted by IT vendors, distributors, industry organizations and vendors that cater exclusively to VARs and MSPs.
My boss would like me to leave declined meetings on his calendar when he is OOO. He would like to see what meetings he missed while out. I can decline them, but if I open the meeting in my deleted items folder, it does not give me the option to accept tentative and put back on the calendar.
Service for Apps allows Salesforce Service Cloud users to embed live agent support and a knowledge base within their applications and other CRM news.
Before deploying and implementing a data loss prevention product, enterprises should have an effective data classification policy in place. Expert Bill Hayes explains how that can be done.
Crimeware is on the rise and enterprises that track attacks can discover malicious software trying to breach the environment.
Predictive insights could someday provide clear ROI for social media listening programs, but the analytic tools and business processes are not yet mature.