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The security data breach public response times from Target and Neiman Marcus were noticeably different. Expert Joseph Granneman explains which one works best.
Test how well your team knows its roles and responsibilities with this ITIL quiz. It might help you handle future IT service problems.
Unified communications and collaboration was outdated before it had a chance to catch on, but one expert explains how it could have a second life with the cloud.
In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner Inc. talk about how the majority of companies don't have a cloud architect, but should.
In this Ask the Expert, analysts James Staten of Forrester Research and Kyle Hilgendorf of Gartner explain why companies need the services of a cloud architect.