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News roundup: New research highlights the changing nature of DDoS attack frequency and methodology. Plus: New malware strains double in second half of 2014; two new address bar spoofing vulnerabilities.
At the ICMI Contact Center Expo, users were interested in how to make their centers more efficient while serving customers in whatever channel they choose.
Selected types of Danish retailer could soon be permitted to turn away customers who can’t pay electronically
SCVMM offers a wide variety of configuration options but some settings can be overlooked or are unknown because they don't appear directly in the management console.
Where is the CIO's place in today's threat landscape? Experts offer cybersecurity advice at the MIT CIO Symposium in Boston. Also in Searchlight: SAP dismisses Salesforce acquisition talk; top banks plead guilty to federal crimes; the President tweets.