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Service for Apps allows Salesforce Service Cloud users to embed live agent support and a knowledge base within their applications and other CRM news.
Before deploying and implementing a data loss prevention product, enterprises should have an effective data classification policy in place. Expert Bill Hayes explains how that can be done.
Crimeware is on the rise and enterprises that track attacks can discover malicious software trying to breach the environment.
Predictive insights could someday provide clear ROI for social media listening programs, but the analytic tools and business processes are not yet mature.
SQL Server 2014 provides two features that let database administrators easily encrypt database backups. An expert provides two demos that show you how.