1
January 31, 2011 11:00 PM
Posted by: Colin Smith
Consulting, Support
Microsoft Support
Posted by: Colin Smith
I have been on the phone with MS way more than I would like to be in the past month or so. Three times and two of them were for critical issues. Both times it was not the best experience. They do not like to escalate the case to a senior engineer even when I ask nice. That is very frustrating. I...




