The Multifunctioning DBA:



January 31, 2011  11:00 PM

Microsoft Support

Posted by: Colin Smith
Consulting, Support

I have been on the phone with MS way more than I would like to be in the past month or so. Three times and two of them were for critical issues. Both times it was not the best experience. They do not like to escalate the case to a senior engineer even when I ask nice. That is very frustrating. I...


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