One reason that I was so excited to get this phone was that it supports Exchange Active Sync out of the box. This is great for me since I would like to consolidate down to one phone and get rid of my employer provided device that I am not so fond of. Well I was very disappointed when it did not work. I brought the Hero in and sat down with a mail administrator and we set it all up. Come to find out that the built in sync does not support ssl passwords. Well what is the point then? No IT department is going to allow device syncing without securing the password that is flying in the air in packets that could be sniffed out by anyone. This is, after all, my domain log in password and that is a huge security hole.Thank fully I found Touchdown by NitroDesk. This is a great application. I downloaded the trial installed it and off I went. Very simple setup and it just works and with PUSH email I get my email on the device quickly, sometimes before Outlook gets it. Synced my Calander and Contacts as well. Love it and I say it is well worth the $20.00 that the license costs. I got mine for $10.00 due to some special pricing that they had going on at the time. Check it out if you are on Android. It is great.