I have the EVO 3D and I love the phone. But over the past couple weeks I have been having some very strange issues with it. The screen thinks it is getting touched when I know that it is not and when I touch it it does not do what I expect that it should be doing. So I have fought and fought with it and I have tried to recalibrate the screen, the keyboard, clean the screen again and again and nothing seems to resolve the issue. It has gotten so bad that the phone is just unusable. I finally broke down and took it into sprint. I was pleasantly surprised that they verified what I thought, the issue is a hardware issue and the screen has some dead spots. I do not carry insurance on my phone as I think that is for the most part a waste of money. I am willing to take the risk as I trust myself and if something does happen I know that I am taking a risk. But after Sprint verified the issue they told me they could replace it for 35 Dollars. That shocked me a bit but they explained that if I did not want to incur the cost I could contact HTC and that just sounded like more than 35 dollars worth of trouble to me so I paid the money and I will be getting my new phone today. I will let you know how that goes.