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March, 2009

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March 17, 2009  2:36 PM

Customer Service Rant



Posted by: Colin Smith
Customer Service

So this is not really going to be a technical entry in the Blog but I do feel that this is a good place to rant a bit about something that has been on-going for a couple weeks. Over two weeks ago the bulb went out in my 65" DLP TV. This is to be expected and this is a relatively easy and...

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March 1, 2009  4:12 AM

Network Capture



Posted by: Colin Smith
Network Administration, Network Troubleshooting, Networking, Windows Administration

I had an issue with some servers communicating and so I put wireshark on both machines and I was able to trak it down to the routing that the network packets were taking. I was able to take this information to our networking team, they analyzed the data and made a change to a firewall and now...

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