Data defenders: A blog on data protection issues

Apr 22 2010   3:31PM GMT

The importance of service-level agreements

Mkellett Megan Kellett Profile: Mkellett

Service-level agreements (SLAs) are important when implementing any new technology in your data storage environment. However, it can be difficult to make SLAs effective if they don’t meet your needs and requirements.

In this podcast, Tony Asaro, founder and senior analyst at the INI Group, LLC, discusses the value of an SLA in a data storage environment, how different types of storage technologies affect SLAs, and how SLAs work with cloud storage providers.

Listen to the podcast below and let us know your thoughts on service-level agreements too.

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Or, download our free service level agreement template.

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