Posted by: Ryan Shopp
During the holidays I came across this great blog by Mark Lynd over at Firescope here in Dallas, currently at part 3 in what should eventually be a 6 part series on BSM. Since it’s on the same path and talks concepts/ideals for IT Management it provides insights around capabilities that also apply to automating your data center through software. I’ve subscribed now and look forward to reading the next 3 parts. Here are the first three parts.
Part 3 – History of BSM – great little run down of ITSM, ITIL, BS15000 and MOF and how it leads into the current state of BSM.
Part 2 – Intro to BSM Fundamental - define the goal of BSM and five supporting points involved with accomplishing that goal. The goal as defined by Mark is “…To Manage IT investments in alignment with business priorities in order to create competitive advantage.”