Staying with my recent top 5 theme here is my list of most desireable characteristics for an effective IT professional:
- Patience, patience and more patience - IT can be stressful, fun, challenging and a whole lot of other things! Having an overflowing supply of patience – with users, with other techs, with software, with hardware, with vendors, with bosses and with self is of major value!
- Ability to adapt quickly to change is another ingredient that I believe is essential. IT needs, tools and equipment is constantly changing – and keeping up with it can be a challenge. Those that can adapt quickly shrug off the discarded work of the past in favor of attacking the new, without seeing the past work as being futile or a “waste” of time.
- A positive outlook is a must have for an effective IT professional. Change and “issues” of all kinds crop up daily in the IT world – so having a positive attitude brings about stability in self and the environment – things are jsut better.
- The effective IT professional is not a 9 to 5 person - IT functions often require that work be done “off” hours. The most miserable IT person I ever worked with really just wanted a job to go to between 9 -5. Needless to say, he didn’t work out!
- A love for challenge rounds out my top 5 characteristics of an effective IT person. IT is NOT easy street — it is NOT narrowly defined — it can be multi-disciplined, requiring knowledge way beyond the technical. IT is NOT for everyone — good thing — if it was, everyone would be doing it whether they posses these characteristics or not!