I too liked Avery’s quote from the book. How true it is!

However, the move from NG to web forum at Data Access is (to me) a different situation. I won’t get into a rant about people making things look spiffy while removing/obfuscating utility, but there are a few points I would like to mention.

The forum will increase the presence of VDF & DAW on the web. That’s good.

What isn’t so good is that 1) using the web forums is far more cumbersome than the NG for the people who want to answer a question & 2) there is software available for synching the forum & a NG.

The software is even free! It (I believe) works off SQL triggers to keep the 2 tables synched instantaneously.

Forums seem to be designed from the point of view of someone asking a question, not the people who may answer – whereas NG’s make it easy to browse through the questions & answer some.

So – why not have the best of both worlds? Shouldn’t the mantra of IT/support be “let’s make it work for all users”?

Get back to work Garret…..