Posted by: Tony Bradley
BT, UC, Unified Communications, Video conferencing, Wire One
Wire One, an established vendor in the video-conferencing arena, just announced the release of One Call. One Call takes Unified Communications and leverages it for support to create a Unified Help Desk. One Call is a unique set of video, audio, and web conferencing services which provide customers with a single point of contact and a highly-skilled technical staff for managing all conferencing issues, support needs, and vendor relationships. And, on a related note, it was announced this week that Wire One is being acquired by global IT services and consulting provider BT.