Unified Communications: Click to talk

Apr 28 2009   2:42AM GMT

VoIP in the Cloud

Tony Bradley Tony Bradley Profile: Tony Bradley

Voice over IP (VoIP) has been hot for a while now. Companies have sold and implemented VoIP hardware and software for customers. VoIP then evolved into being offered as a hosted service- but still with a dedicated infrastructure per customer. The next step is to simply offer VoIP from the cloud as a managed services offering.

Fulcrum Group, a Dallas-based MSP (managed services provider) is working to make that shift. According to the article from Business Solutions Fulcrum Group co-founder and vice president David Johnson “knows managed VoIP is a viable business model because companies like Avaya and Nortel have been successful at it in the enterprise space, which makes him confident of turning a profit.”

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