Many of the components included in unified communications started off or at least became mainstream in the consumer market. Instant messaging, web-based email, wikis, etc.. These technologies seem to catch fire as a grassroots movement from end-users jumping on the latest cutting edge technologies often before they even understand what the point of them is. Eventually, they become more mainstream and enterprises find ways to leverage or exploit them as well and they become integrated into the corporate network.
Unified communications is an established market, but also a young and evolving market at the same time. Web 2.0 and social networking continue to evolve almost exponentially as well. Where the two meet they can either assimilate and become one, or battle to the death for dominance. Read this article to learn more about a panel discussion at Interop 2009 focused on the future of unified communications and social networking convergence.