The book is out! Unified Communications for Dummies is available now.
My co-author, Satish Shah, and I, along with the editorial team at Wiley (Katie Mohr, Tiffany Ma, and Pat O’Brien) invested countless hours pulling it all together and making it pretty just for you.
Here is an excerpt from the Foreword by Eric Swift, General Manager of Unified Communications for Microsoft:
“There is a solution: a truly unified communications system that can remove silos of vertical systems infrastructure, multiple user interfaces, different communications methods, and the myriad of devices. One identity for all your communications: a single inbox for all your messages (including voice, text, and e-mail) and one identity to present your availability to the world. IT can then manage and administer one communications infrastructure that integrates into your organization’s business processes and applications.
The technology exists today. The authors of Unified Communications for Dummies have paved the path for your journey in this book…”
You can read these excerpts to get a better idea of the book content: