Unified Communications: Click to talk

Sep 1 2009   3:43PM GMT

Unified Communications as a Service

Tony Bradley Tony Bradley Profile: Tony Bradley

Are there any technologies left that don’t have ‘as-a-service’ tacked on to the end of the name? I guess it’s just the direction things are heading as more organizations embrace ‘cloud computing’ and vendors and service providers find more and more things to offer from ‘the cloud’.

One of the current hot technologies is unified communications, so it makes sense that one of the newest offerings from the cloud is UCaaS (unified communications as a service). A new SearchUnifiedCommunications white paper sponsored by Calltower explores the benefits and competitive advantages companies can realize by leveraging UCaaS.

The white paper covers topics such as:

  • How the global mobile workforce and current economy are driving the growth of UC
  • Why it’s imperative to determine business strategy prior to communications planning
  • How to identify the total cost of ownership (TCO) between onsite and hosted UC systems
  • How to evaluate UC vendors
  • Tips on transitioning to UCaaS and driving user adoption

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