What happens when you’re a large (the largest in the state) township in Ohio with an archaic, outdated communications infrastructure? In this economy, and in the state of Ohio in particular, money is not exactly flowing freely for IT projects.
As I have mentioned repeatedly here though- an investment in unified communications is not an expense. You have to consider the overall impact, the improved communications, and the more efficient processes. You have to look at the savings that will be generated once the unified communications platform is implemented.
In the case of Colerain Township, OH, the investment in unified communications resulted in a 78% drop in annual services costs for communication while vastly improving the communications infrastructure and enabling the local government to provide better service for its citizens.