The Untapped Promise of UC

Many of the components of unified communications are not new. Even many of the concepts for how to employ them are not new. However, as a quick look at any newspaper or magazine will demonstrate, unified communications has exploded into the business consciousness in recent years. It’s all the rage. According to this report on Market Watch, Frost & Sullivan predict that expenditures on UC will increase by 13% in 2008 up to $4.55 billion. The market is huge and growing and businesses continue to invest and find new ways to leverage unified communications to increase productivity and improve business efficiency.