Unified Communications: Click to talk

Feb 28 2010   8:27AM GMT

The Case for UC Consultants

Tony Bradley Tony Bradley Profile: Tony Bradley

Why should you need a consultant to deploy unified communications. The core of UC is voice communications and email which you already have–check! You just need to install a softphone / instant messaging client and configure the voicemail to be delivered to the email, and voila! A little duct tape and chewing gum, and you already have UC. Consultants. Ha!

Well, not so fast. A recent article on SearchUnifiedCommunications titled ‘Hiring a consultant can bring guidance or grief’, states:

In a recent survey of the purchasing intentions among SearchUnifiedCommunciations.com readers, 44% of respondents said their organizations lacked the expertise to implement UC projects in-house, and 68% of respondents acknowledged that they needed to learn more about unified communications.

Take a look at the article to learn more about the pros and cons of UC consultants, and why hiring an expert with a bigger strategic vision might save a lot of time, frustration, and money in the long run.

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