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July 13, 2009  12:11 AM

Helping Customers Define Business Value



Posted by: Tony Bradley
business value tool, Evangelyze Communications, Joe Schurman, Microsoft, Microsoft Voice and Unified Communications, UC, Unified Communications

Microsoft has developed a tool, actually a collection of files including a customer questionnaire, the Excel-based Business Value Tool itself, and other supporting documentation, to help UC and voice partners explore and accelerate customer opportunities. It can be used to identify business...

July 8, 2009  8:49 PM

Troubleshooting VoIP / UC Issues



Posted by: Tony Bradley
capsa enterprise, colasoft, dropped packets, jitter, latency, network analyzer, packet sniffer, troubleshoot, UC, Unified Communications, VoIP

Networking has always been a more or less imperfect science...perhaps more of an art? The TCP/IP suite of protocols are designed with the base concept that transmitting packets of data is prone to errors and the protocols need to have mechanisms built in to manage dropped packets, latency, and...


June 30, 2009  4:55 PM

Business Continuity and Cost-Cutting with UC



Posted by: Tony Bradley
business continuity, cost savings, cut costs, IMI-TechTalk, pandemic, radio show, UC, Unified Communications

Over the past few years I have been a guest on the IMI-TechTalk radio show, hosted by Tom D'Auria, a number of times. TechTalk is broadcast on KFNX AM 1100 out of Phoenix, AZ, but you can also listen to a


June 30, 2009  4:37 PM

Can Google Voice Crush Skype?



Posted by: Tony Bradley
eBay, Google, Google Voice, Skype, UC, Unified Communications, VoIP

When the economy was booming and things were looking up, eBay decided to diversify by purchasing the online VoIP provider Skype. Times are more troubled now and there have been talks recently that eBay may put Skype back on...

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June 30, 2009  1:12 AM

IP Sizzles 2009



Posted by: Tony Bradley
Dallas, IP PBX, ip sizzle 2009, miami, Unified Communications, Video conferencing, VoIP

While it may sound a little corny, the name IP Sizzles does have some....sizzle. Coming up in August the IP Sizzle 2009 Conference will be held August 11 & 12 in Dallas, and


June 29, 2009  3:40 PM

Shifting the Communications Culture



Posted by: Tony Bradley
culture, end user, paradigm shift, training, UC, Unified Communications

Unified communications is full of promise. However, without a shift in the underlying culture of communications and how communications integrate with and enhance business processes, unified communications is little more than bells and whistles on a marketing brochure. Organizations need to do...


June 29, 2009  3:21 PM

Sipera Seeks to Bring PCI Compliance to UC



Posted by: Tony Bradley
pci compliance, PCI DSS, Sipera, trustnet, Unified Communications, VoIP

Sipera Systems, a leading Unified Communications (UC) security provider, has formed a partnership with TrustNet to boost the secure...


June 29, 2009  3:12 PM

Nortel UC For Sale



Posted by: Tony Bradley
Avaya, bankruptcy, for sale, Networking, nokia-siemens, Nortel, siemens-enterasys, Unified Communications, wireless communications

Unified communications is still a young, emerging industry. In its short lifespan the number of players has quickly grown. One of the biggest companies in unified communications has been Nortel. The Canadian network hardware giant had a solid relationship with Microsoft and visions of grandeur of...


June 27, 2009  1:22 PM

Google Voice- UC For The Budget-Impaired?



Posted by: Tony Bradley
Google Voice, Google Wave, Grand Central, UC, Unified Communications

A llloooonnnngg time ago (OK- it was 2 years. But, in tech-time that is an eon) Google bought a small company called Grand Central. The essential principle behind Grand Central was "one phone number...


June 27, 2009  12:53 PM

Resistance is Futile



Posted by: Tony Bradley
Facebook, instant messaging, linkedin, OCS, Office Communications Server, Social networking, Twitter, UC, Unified Communications

You will be assimilated (for those perhaps not as nerdy as me- that is a Star Trek reference to The Borg). That is sort of how new technologies work. Instant messaging went from IRC (Internet Relay Chat) used primarily by...


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