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Unified Communications

January 31, 2010  10:28 PM

The Decision to Outsource UC

Posted by: Tony Bradley
managed service provider, outsource, UC, Unified Communications, VoIP

Unified communicatons offers a variety of business process and financial benefits for organizations. More than any other technology solution in recent memory, unified communications is actually capable of delivering clear, short-term ROI to justify the investment. Still, coming off of the...

January 31, 2010  10:19 PM

We’re Using #UCOMS Instead of #UC, Pass It On

Posted by: Tony Bradley
#UC, #UCOMS, hash tag, Twitter, UC, Unified Communications, university

If you are a user of Twitter, then you've probably seen a hash tag or two. The hash tag is sort of like the Twitter equivalent of tagging a post using keywords. The hash (or pound) symbol is used in conjunction with the intended keywords to make the post easier for others to identify with searches...

January 31, 2010  8:53 PM

Controlling Social Networking in the Enterprise

Posted by: Tony Bradley
Data breach, exposure, risk, social media, Social networking, threat, Unified Communications

A recent article from SearchUnifiedCommunications highlights the growing risks faced by organizations from social networking.

Enterprise adoption of social...

January 31, 2010  8:47 PM

Enabling Technologies Heralds Arrival of UC for Dummies

Posted by: Tony Bradley
Enabling Technologies, Satish Shah, UC, Unified Communications, Unified Communications for Dummies

Enabling Technologies issued a press release welcoming the publication of Unified Communications for Dummies.

Today "Unified Communications for Dummies" is available to the public. The book shows...

January 31, 2010  8:38 PM

UC Market to Reach $30 Billion by 2013

Posted by: Tony Bradley
market growth, UC, Unified Communications

If you are a unified communications vendor or service provider, you're apparently in the right business. If you're not, now might be the prime time to get into the game. Recent

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January 31, 2010  8:22 PM

Aspect Acquires Quilogy

Posted by: Tony Bradley
Aspect, collaboration, contact center, Microsoft, Quilogy, SharePoint, UC, Unified Communications

Aspect has purchased Quilogy, a company with established expertise in Microsoft unified communications and SharePoint collaboration, for an undisclosed price. A NetworkWorld article summarizing the acquisition says "Aspect will apply SharePoint directly to contact centers, for example, enabling...

January 31, 2010  8:10 PM

Tips for Effective Remote Working

Posted by: Tony Bradley
remote working, telecommuting, UC, Unified Communications, VoIP

Remote working is on the rise. Enabling users to connect and work from home or on the road can be a valuable component of disaster recovery plans, and contingency plans for epidemic outbreaks like Swine Flu. It can also help organizations cut costs and save money by reducing or eliminating the need...

January 31, 2010  8:00 PM

Trends for 2010

Posted by: Tony Bradley
investment, telepresence, UC, Unified Communications

At the beginning of a year there is generally no shortage of lists and prognostications. Ray Depena put together his Five Trends to Watch for 2010 and Beyond for ColdFusion Developer's Journal, including the following...

January 31, 2010  7:52 PM

Unified Communications and Disaster Recovery

Posted by: Tony Bradley
business continuity, disaster recovery, UC, Unified Communications

It's the beginning of a year which is a good time to evaluate your disaster recovery plans and update them to include any new technologies and processes you may have added since the plan was last addressed. A recent article from SearchDisasterRecovery.com,

January 28, 2010  11:19 PM

SMB’s Look for Short-Term ROI on UC

Posted by: Tony Bradley
economy, investment, ROI, SMB, UC, Unified Communications

The economy is certainly recovering, but recovering does not necessarily equal "recovered". It all depends on the filter you are looking through. Apple and

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