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Unified Communications

January 24, 2009  12:46 PM

Managing VoIP Quality

Posted by: Tony Bradley
jitter, latency, quality of service, Unified Communications, VoIP aware, VoIP quality

The TCP/IP suite of protocols was designed with some safeguards against packet latency and alternative routing. When sending a data file, some packets may take a different path than others and the packets may arrive out of order. But, with TCP/IP that is OK because the protocols understand how to...

January 16, 2009  2:41 PM

SmartVoIP Wins 2008 Product of the Year

Posted by: Tony Bradley
Evangelyze Communication, OCS 2007, Office Communications Server, SmartChat, SmartSearch, SmartVoIP, UC, Unified Communications, VoIP

Microsoft's Office Communications Server 2007 offers enterprises a cost-effective platform for voice and unified communications that also allows them to retain their existing voice hardware whether it is traditional analog or VoIP. Another advantage that it offers is that, because it is software...

December 27, 2008  3:19 PM

Security Funding First To Go In Tough Economic Times

Posted by: Tony Bradley
budget, funding, investment, Security, UC security, Unified Communications, VoIP, VoIP security

Let's be honest - even in a good economy, when business is booming, security is still a reluctant after-thought in most cases. Why do we have Sarbanes-Oxley, HIPAA, GLBA, PCI DSS and other legislation and regulatory requirements? Because companies can't be trusted to do the right thing of their own...

December 26, 2008  4:57 AM

What To Look For in a UC SaaS Provider

Posted by: Tony Bradley
Microsoft, OCS 2007, Office Communications Server, Response Point, SaaS, software-as-a-service, UC, Unified Communications

For small businesses, there are cost-effective options like Microsoft's Response Point which meet the communications needs pretty well. Large businesses can invest in enterprise-class unified communicaions platforms such as Microsoft Office Communication Server 2007 and the rest of the Microsoft...

December 23, 2008  8:43 PM

.NET Framework Update Causes OCS 2007 Communication Issues

Posted by: Tony Bradley
Evangelyze Communications, Exchange, Microsoft, Mike Stacy, OCS 2007, Office Communications Server, UC, Unified Communications

Part of the value of unified communications- in fact a big part- is the unified part. With a Microsoft Unified Communications implementation, the Office Communications Server (OCS 2007) has to be able to communicate with the Exchange Server for a variety of converged communications reasons. One...

December 21, 2008  5:57 PM

Clarifying the UC Vision

Posted by: Tony Bradley
Evangelyze Communications, Joe Schurman, UC, Unified Communications, value, VoIP

Unified Communications is still in its infancy more or less. Vendors are still fighting to define what UC even is, and to declare their stake in the industry. Some vendors are traditional voice or network infrastructure hardware vendors that are trying to extend into software and application...

December 19, 2008  10:40 PM

UC for Free from Unison

Posted by: Tony Bradley
free, UC, Unified Communications, Unison, VoIP

In case you've been hiding under a rock- the economy is having some issues. More than 2 million people lost their job in 2008. The stock market has taken a beating and lost as much as 40% of the value it had a year ago. The government rushed through a $700 billion rescue package for Wall Street,...

December 9, 2008  2:09 PM

Are You There?

Posted by: Tony Bradley
presence, SearchUnifiedCommunications, UC, Unified Communications, VoIP

Businesses have used multiple methods of communicating for some time. Phones have been around basically forever. Email has been part of the foundation of corporate communications for at least the last decade. More recently, instant messaging has been embraced by many businesses, and mobile phones...

December 4, 2008  4:15 AM

VoIP Security: The Great Afterthought

Posted by: Tony Bradley
SearchUnifiedCommunications, Security, TechTarget, UC, Unified Communications, VoIP security

Why is security always an afterthought? It seems that time and again there are technological innovations that businesses embrace. They do their due diligence to compare their options. They invest heavily to purchase and implement the new technology. They spend money to educate users to take...

November 30, 2008  5:27 AM

Verizon Provides Ground Rules for Successful UC

Posted by: Tony Bradley
best practices, guidelines, UC, Unified Communications, Verizon

In the world of IT it seems like it is often too easy to throw things together. New technologies are bought and implemented. Integrating them with existing hardware and software is an exercise in duct tape and shoe horns that happens after the initial rollout. Security is something that is tacked...

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