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July 8, 2009  8:49 PM

Troubleshooting VoIP / UC Issues



Posted by: Tony Bradley
capsa enterprise, colasoft, dropped packets, jitter, latency, network analyzer, packet sniffer, troubleshoot, UC, Unified Communications, VoIP

Networking has always been a more or less imperfect science...perhaps more of an art? The TCP/IP suite of protocols are designed with the base concept that transmitting packets of data is prone to errors and the protocols need to have mechanisms built in to manage dropped packets, latency, and...

June 30, 2009  4:55 PM

Business Continuity and Cost-Cutting with UC



Posted by: Tony Bradley
business continuity, cost savings, cut costs, IMI-TechTalk, pandemic, radio show, UC, Unified Communications

Over the past few years I have been a guest on the IMI-TechTalk radio show, hosted by Tom D'Auria, a number of times. TechTalk is broadcast on KFNX AM 1100 out of Phoenix, AZ, but you can also listen to a


June 30, 2009  4:37 PM

Can Google Voice Crush Skype?



Posted by: Tony Bradley
eBay, Google, Google Voice, Skype, UC, Unified Communications, VoIP

When the economy was booming and things were looking up, eBay decided to diversify by purchasing the online VoIP provider Skype. Times are more troubled now and there have been talks recently that eBay may put Skype back on...

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June 29, 2009  3:40 PM

Shifting the Communications Culture



Posted by: Tony Bradley
culture, end user, paradigm shift, training, UC, Unified Communications

Unified communications is full of promise. However, without a shift in the underlying culture of communications and how communications integrate with and enhance business processes, unified communications is little more than bells and whistles on a marketing brochure. Organizations need to do...


June 27, 2009  1:22 PM

Google Voice- UC For The Budget-Impaired?



Posted by: Tony Bradley
Google Voice, Google Wave, Grand Central, UC, Unified Communications

A llloooonnnngg time ago (OK- it was 2 years. But, in tech-time that is an eon) Google bought a small company called Grand Central. The essential principle behind Grand Central was "one phone number...


June 27, 2009  12:53 PM

Resistance is Futile



Posted by: Tony Bradley
Facebook, instant messaging, linkedin, OCS, Office Communications Server, Social networking, Twitter, UC, Unified Communications

You will be assimilated (for those perhaps not as nerdy as me- that is a Star Trek reference to The Borg). That is sort of how new technologies work. Instant messaging went from IRC (Internet Relay Chat) used primarily by...


June 9, 2009  3:22 PM

Invest in UC Now: Top Reasons Why You Shouldn’t Wait Any Longer



Posted by: Tony Bradley
cost savings, invest, ROI, SearchUnifiedCommunications, TechTarget, UC, Unified Communications

In the midst of an economic downturn, right now probably doesn't seem like a good time to be investing in a full-fledge UC implementation. But, what many people don't know is that UC can immediately save your company money and give you the...


May 31, 2009  8:43 PM

Google Ripples Market With Announcement of Wave



Posted by: Tony Bradley
Google, Microsoft, office, Office Communications Server, UC, Unified Communications, wave

At the Google I/O conference Google unveiled a revolutionary new collection of communication and collaboration tools dubbed "Wave". Wave seems to be a very ambitious project from Google which potentially impacts both the unified communications and collaboration...


May 31, 2009  5:11 PM

Saving Money By Investing in Unified Communications



Posted by: Tony Bradley
budget, collaboration, communicate, cost savings, economy, efficency, investment, productivity, UC, Unified Communications

When is an expense not an expense? When the expense saves more money than it costs. There is a reason that so many organizations are continuing to invest in unified communications deployments. They are laying off workers, freezing pay, and cutting budgets in other areas in response to the recession...


May 31, 2009  4:38 PM

Microsoft and HP Form Unified Communications Alliance



Posted by: Tony Bradley
alliance, HP, Microsoft, OCS 2007, Office Communications Server, partnership, UC, Unified Communications

Microsoft has established itself as a leader in the unified communications market, but their focus on the software side of things means that they don't have an end-to-end solution. The up side for customers is that Microsoft does not lock you into using specific or proprietary hardware. That is...


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