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February 28, 2010  9:32 AM

Define “Unified Communications”



Posted by: Tony Bradley
business processes, communications, streamline, UC, Unified Communications

It can be very frustrating for IT managers and C-level executives to continuously see unified communications in the headlines, and apparently driving business communications and strategy, yet nobody seems to know what it even means. How do you adopt and implement such a thing? A

February 28, 2010  9:25 AM

12 Smart Ways to Save Time and Effort with Enterprise VoIP Software – Part 4 of 4



Posted by: Tony Bradley
IP telephony, UC, Unified Communications, VoIP

Part 1: 12 Smart Ways to Save Time and Effort with Enterprise VoIP Software


February 28, 2010  9:09 AM

What to Do if Your UC Vendor is Acquired



Posted by: Tony Bradley
acquisition, merger, UC, Unified Communications, vendor, VoIP

There are a number of advantages to embracing new technologies early. By the time competitors catch on and jump on the bandwagon, your organization already has the pieces in place and maturing business practices built around the new tools. Early adoption has some roadbumps as well, though. For...


February 28, 2010  9:01 AM

Why UC ROI Might Be OR (Overrated)



Posted by: Tony Bradley
communications, investment, ROI, UC, Unified Communications, value

Everything about technology projects seems to revolve around ROI--return on investment. The C-level executives want to know how long it will take to recoup the initial investment before giving a project the stamp of approval. Blair Pleasant questioned the logic and practicality of that approach...


February 28, 2010  8:27 AM

The Case for UC Consultants



Posted by: Tony Bradley
consultant, UC, Unified Communications

Why should you need a consultant to deploy unified communications. The core of UC is voice communications and email which you already have--check! You just need to install a softphone / instant messaging client and configure the voicemail to be delivered to the email, and voila! A little duct tape...


February 28, 2010  8:19 AM

Cart Driving the Horse for UC Innovation



Posted by: Tony Bradley
consumer, Google Buzz, Google Voice, Skype, UC, Unified Communications, VoIP

Unified communications and collaboration is obviously meant for business. No consumer technology would adopt such a complex collection of syllables as its name. Regardless of where the concept for UC, or for UCC began, though, there is evidence that its the consumer market, rather than the...


February 23, 2010  8:36 PM

Unified Communications Meets Social Networking



Posted by: Tony Bradley
collaboration, Gmail, Google Buzz, linkedin, Outlook 2010, social connectors, Social networking, Twitter, UC, Unified Communications

The email client is generally the focal point for unified communications. Emails go there. Voicemails can be trasncribed into emails, or sent as attachments or links in an email. Instant messaging sessions and phone calls can be initiated. And now, with the addition of Google Buzz and Outlook...


February 12, 2010  8:39 AM

12 Smart Ways to Save Time and Effort with Enterprise VoIP Software – Part 3 of 4



Posted by: Tony Bradley
IP telephony, UC, Unified Communications, VoIP

Part 1: 12 Smart Ways to Save Time and Effort with Enterprise VoIP Software


February 6, 2010  8:26 AM

12 Smart Ways to Save Time and Effort with Enterprise VoIP Software – Part 2 of 4



Posted by: Tony Bradley
IP telephony, UC, Unified Communications, VoIP

Part 1: 12 Smart Ways to Save Time and Effort with Enterprise VoIP Software


February 3, 2010  9:03 AM

12 Smart Ways to Save Time and Effort with Enterprise VoIP Software – Part 1 of 4



Posted by: Tony Bradley
IP telephony, UC, Unified Communications, VoIP

Part 2: 12 Smart Ways to Save Time and Effort with Enterprise VoIP Software


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