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August 24, 2009  3:03 AM

Unified Communications ROI Doesn’t Happen By Magic

Posted by: Tony Bradley
end-user training, investment, ROI, training, UC, Unified Communications

I read an article recently that talked about the promise of cost savings with unified communications and that the ROI (return on investment) doesn't always pan out the way it does in the marketing brochure. I think the argument put...

June 29, 2009  3:40 PM

Shifting the Communications Culture

Posted by: Tony Bradley
culture, end user, paradigm shift, training, UC, Unified Communications

Unified communications is full of promise. However, without a shift in the underlying culture of communications and how communications integrate with and enhance business processes, unified communications is little more than bells and whistles on a marketing brochure. Organizations need to do...

August 29, 2008  1:40 PM

Corporate Culture and ROI

Posted by: Tony Bradley
corporate culture, education, Evangelyze Communications, ROI, training, UC, Unified Communications, user

Unified Communications is many things to many people. Many organizations (and even some experts) are still struggling to define what it is, what it isn't, what are the features and benefits, and what are the pitfalls. Arguments can be made about how it will streamline communications and allow the...

April 30, 2008  10:16 PM

Enterprises Intimidated by UC Complexity?

Posted by: Tony Bradley
Evangelyze, Gartner, Infonetics Research, PBX, training, UC, Unified Communications, VoIP

A recent report from Gartner suggested that one of the biggest complaints from early adopters of unified communications (UC) technologies is the lack of standards and


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