streaming video

Video Conference Via SmartPhone

Throw away your excuses. You won’t be missing any more meetings. As long as you have your mobile phone, you will only be a click away. CallWave is rolling out the Beta version of FUZE which, according to a Network World article, “delivers high-definition synchronized video, document collaboration and audioconferencing from any Web browser-, 3G- or Wi-Fi-enabled device.”

That sounds pretty impressive. What is more impressive is that CallWave has also integrated this application with Microsoft Office Communications Server (OCS) 2007, enabling expanded unified communications functionality including the ability to invite / add users to a meeting with a simple click of the mouse. FUZE also works with the Cisco Unified Communication Manager (CUCM) IP PBX. In addition, CallWave has announced imminent support for the Apple iPhone, as well as support coming soon for Avaya, Mitel, Nortel, and other IP PBX platforms.

Power Users Push UC Envelope

Companies are typically slow and cautious to adopt new technologies. That is partially a function of due diligence and testing to ensure that any new technology or application will function properly and provide value before committing to adopting it. The larger the enterprise, the slower the process of migrating to new technologies or updating applications. Almost every organization has their share of power users though who push the technology envelope and start using bleeding edge technologies as soon as they hit the streets. These users tend to be the “better to ask for forgiveness than permission” crowd and simply attach their rogue devices and install their rogue applications and figure out how to make them work from within the enterprise. In general, this behavior should be discouraged. It can cause problems with the user desktop and the network. It can introduce unknown risks and make the enterprise network open to threats that the network and security administrators are not even aware of. With some technologies though, they reach a sort of “Hundredth Monkey” critical mass and resistance becomes futile. In those cases, organizations are better off trying to figure out the business benefits of the technology and how to incorporate it in a logical and secure way, rather than wasting resources trying to fight it. This article on SearchUnifiedCommunications addresses three consumer unified communications products which have gained in popularity and could serve as a pseudo test environment for organizations looking to define the business value of unified communications.