Unified Communications: Click to talk:

small business


January 26, 2009  6:27 PM

Avaya Muddies the UC Waters

Posted by: Tony Bradley
Avaya, small business, telephony, UC, Unified Communications

Unified communications is a hot technology. It is all the rage and businesses around the world are scrambling to understand what it is and what it means for them. Will unified communications deliver value? I suppose that could depend on how you define unified communications. As of yet, there is no...

January 26, 2009  6:13 PM

Are You Ready For UC?

Posted by: Tony Bradley
business value, small business, SMB, UC, Unified Communications

What does that even mean? I think you have to at least get a grasp of what the essential concepts of unified communications are, how they might impact your organization, and what the potential benefit is to justify the upfront investment. However, even after you address those issues and make...

January 24, 2009  2:08 PM

Book Review: Microsoft Response Point Primer – Cut The Strings

Posted by: Tony Bradley
book review, Cut The Strings, Harry Brelsford, Microsoft Response Point, Microsoft Response Point Primer, small business

Bottom Line: Microsoft's Response Point phone system is like a quiet revolution in small business communications. Harry Brelsford has been an integral part of the Microsoft community and the small business community, and has...


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