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February 28, 2010  9:01 AM

Why UC ROI Might Be OR (Overrated)

Posted by: Tony Bradley
communications, investment, ROI, UC, Unified Communications, value

Everything about technology projects seems to revolve around ROI--return on investment. The C-level executives want to know how long it will take to recoup the initial investment before giving a project the stamp of approval. Blair Pleasant questioned the logic and practicality of that approach...

January 28, 2010  11:19 PM

SMB’s Look for Short-Term ROI on UC

Posted by: Tony Bradley
economy, investment, ROI, SMB, UC, Unified Communications

The economy is certainly recovering, but recovering does not necessarily equal "recovered". It all depends on the filter you are looking through. Apple and

August 24, 2009  3:03 AM

Unified Communications ROI Doesn’t Happen By Magic

Posted by: Tony Bradley
end-user training, investment, ROI, training, UC, Unified Communications

I read an article recently that talked about the promise of cost savings with unified communications and that the ROI (return on investment) doesn't always pan out the way it does in the marketing brochure. I think the argument put...

June 9, 2009  3:22 PM

Invest in UC Now: Top Reasons Why You Shouldn’t Wait Any Longer

Posted by: Tony Bradley
cost savings, invest, ROI, SearchUnifiedCommunications, TechTarget, UC, Unified Communications

In the midst of an economic downturn, right now probably doesn't seem like a good time to be investing in a full-fledge UC implementation. But, what many people don't know is that UC can immediately save your company money and give you the...

February 25, 2009  2:32 PM

Cost Savings Drives UC Adoption by SMB’s

Posted by: Tony Bradley
cost savings, ROI, SMB, UC, Unified Communications

ROI is generally at or near the top of the checklist when trying to determine if a given project should be approved. Of course, the project may make workers more efficient, it may improve logistics or increase the speed at which products or services can be delivered to customers, or it may just be...

February 22, 2009  10:04 PM

Defining ROI with UC-B

Posted by: Tony Bradley
Evangelyze Communications, OCS 2007, OCS 2007 R2, Office Communications Server, ROI, SmartChat, SmartSIP, SmartVoIP, Unified Communications

UC-B is apparently a term coined by Blair Pleasant (and others at UCStrategies.com), President and Principal Analyst for COMMfusion Unified Communications. In

September 30, 2008  1:27 PM

Remember ROI?

Posted by: Tony Bradley
efficient, investment, productivity, revenue, ROI, UC, Unified Communications

Ah, the 'Good Ole Days'. Remember when business decisions and investments could be made based on ROI (return on investment). If a business invests $1 million in new manufacturing equipment that helps them produce higher quality widgets faster, thereby increasing output and bringing in $200,000 a...

August 29, 2008  1:40 PM

Corporate Culture and ROI

Posted by: Tony Bradley
corporate culture, education, Evangelyze Communications, ROI, training, UC, Unified Communications, user

Unified Communications is many things to many people. Many organizations (and even some experts) are still struggling to define what it is, what it isn't, what are the features and benefits, and what are the pitfalls. Arguments can be made about how it will streamline communications and allow the...

August 23, 2008  1:06 PM

The Value of VoIP

Posted by: Tony Bradley
handsets, licensing, ROI, UC, Unified Communications, value, VoIP

For new companies or old companies building new facilities, the value of VoIP is easier to define and the return on investment can be realized much quicker. Deploying only one infrastructure- the network infrastructure- for voice and data, rather than an IP network for data and separate wiring and...

July 28, 2008  4:26 PM

Quantifying the Value of UC

Posted by: Tony Bradley
productivity, ROI, UC, Unified Communications, value

The features and benefits of unified communications sound great, but for most businesses you have to be able to demonstrate and quantify the actual return on investment. The fact that it is "very cool" does little for the bottom line. But, what if you could tell the CFO, or the Board of Directors...

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