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January 28, 2009  3:49 PM

Book Review: Microsoft Voice and Unified Communications

Posted by: Tony Bradley
book review, Evangelyze Communications, Joe Schurman, Microsoft Voice and Unified Communications, SmartChat, SmartVoIP

Bottom Line: Unified Communications is one of those hot, 'buzzword' technologies that everyone is talking about and many are adopting, or at least exploring. However, unified communications is also a somewhat ethereal concept with no agreed upon standard for what it actually is,...

January 28, 2009  1:16 AM

Driving Business Value With Unified Communications

Posted by: Tony Bradley
Evangelyze Communications, Joe Schurman, OCS 2007, PBX, software-powered voice, UC, Unified Communications, voice

There is an old saying in sales that customers 'don't buy the bacon, they buy the sizzle'. In other words, customers are less interested in the nitty gritty details of what a product is or how it works, and primarily interested in what it will do for them. It's a sort of 'show me the money'...

January 28, 2009  12:08 AM

Microsoft Case Study of SmartChat

Posted by: Tony Bradley
case study, Evangelyze Communications, Microsoft, SmartChat, springhouse

Springhouse Education and Consulting Services offers technology training and project management consulting. Springhouse worried that some visitors to its Web site might be in too much of a hurry to use the contact form to ask questions. The company also...

January 24, 2009  2:08 PM

Book Review: Microsoft Response Point Primer – Cut The Strings

Posted by: Tony Bradley
book review, Cut The Strings, Harry Brelsford, Microsoft Response Point, Microsoft Response Point Primer, small business

Bottom Line: Microsoft's Response Point phone system is like a quiet revolution in small business communications. Harry Brelsford has been an integral part of the Microsoft community and the small business community, and has...

January 16, 2009  2:54 PM

Direct SIP with OCS 2007 R2

Posted by: Tony Bradley
direct SIP, Evangelyze Communications, Global Crossing, Mike Stacy, OCS 2007 R2, Office Communications Server

In a few short weeks Microsoft will officially release Office Communications Server 2007 (OCS 2007) R2. R2 represents a big step forward in the evolution of Microsoft's voice and unified communications platform and a significant evolution toward software-powered voice (eliminating the PBX or IP PBX...

January 16, 2009  2:41 PM

SmartVoIP Wins 2008 Product of the Year

Posted by: Tony Bradley
Evangelyze Communication, OCS 2007, Office Communications Server, SmartChat, SmartSearch, SmartVoIP, UC, Unified Communications, VoIP

Microsoft's Office Communications Server 2007 offers enterprises a cost-effective platform for voice and unified communications that also allows them to retain their existing voice hardware whether it is traditional analog or VoIP. Another advantage that it offers is that, because it is software...

December 30, 2008  1:57 PM

OCS 2007 R2 Coming Soon

Posted by: Tony Bradley
launch event, Microsoft, OCS 2007, OCS 2007 R2, Office Communications Server, webcast

Microsoft will be rolling out the latest incarnation of Office Communications Server soon. Rather than doing a live event or multiple live events across the country, Microsoft is doing the official unveiling of OCS 2007...

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December 29, 2008  3:03 PM

Protecting VoIP Against Three Common Threats

Posted by: Tony Bradley
Denial-of-Service, DoS, Spam over Internet Telephony, SPIT, toll fraud, voice, VoIP, VoIP security

There are a number of way, theoretically, that a VoIP communications system could pose a security risk to an enterprise. Let's face it, while the network administrators have been in the trenches fighting unauthorized access, malware infections, data compromise, and more on a daily basis for the...

December 26, 2008  4:57 AM

What To Look For in a UC SaaS Provider

Posted by: Tony Bradley
Microsoft, OCS 2007, Office Communications Server, Response Point, SaaS, software-as-a-service, UC, Unified Communications

For small businesses, there are cost-effective options like Microsoft's Response Point which meet the communications needs pretty well. Large businesses can invest in enterprise-class unified communicaions platforms such as Microsoft Office Communication Server 2007 and the rest of the Microsoft...

December 23, 2008  8:43 PM

.NET Framework Update Causes OCS 2007 Communication Issues

Posted by: Tony Bradley
Evangelyze Communications, Exchange, Microsoft, Mike Stacy, OCS 2007, Office Communications Server, UC, Unified Communications

Part of the value of unified communications- in fact a big part- is the unified part. With a Microsoft Unified Communications implementation, the Office Communications Server (OCS 2007) has to be able to communicate with the Exchange Server for a variety of converged communications reasons. One...

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